Payment Policy & Payment Methods

Accepted payment methods

You can pay with the payment methods offered at checkout, which include major credit and debit cards and digital wallets. All available options for your country are displayed on the checkout page before you confirm your order.

Currency and pricing

Prices are displayed in the currency selected for your region. The final amount, including any applicable taxes and shipping costs, is shown clearly before you complete your purchase. Import duties or customs charges, where applicable, are the responsibility of the customer.

When you are charged

Your payment method is charged when your order is placed. You will receive an order confirmation by email immediately, and a shipping confirmation with tracking details once your order has been dispatched.

Payment security

All payments are processed through secure, PCI-compliant payment providers. Your payment details are encrypted and transmitted securely; we do not store your full card details on our servers.

Failed or declined payments

If a payment is declined, please check your card details or try another payment method. If the problem persists, contact your bank or payment provider, or email us at info@aveleea.com and we will help you complete your order.

Refunds

Approved refunds are issued to the original payment method in accordance with our Return / Refund Policy. Please allow up to 10 business days for the refund to be processed, plus any additional time your bank or card provider may need to post it.

Questions

For any questions about payments or billing, contact us at info@aveleea.com.

Omni Core Global Limited (trading as "Aveleea") Unit 909, Prosperity Millennia Plaza, 663 King's Road, Quarry Bay, Hong Kong